This item can customised daily feeding amount with PETKIT APP, as a result, the food quantity can be more accurate and healthy to your pet. The bowl is now helping to weigh the exact food amount that we suggest.
PETKIT Bowl has been certified by several international standards, such as RoHS, CE, FCC and USA and Korea FDA(for BioCleanAct material). We do the best to keep your loved pets safe and healthy.
As a bowl, no doubt it can be washed in water. As a precision-designed electronic device, we do a lot for its waterproof the exterior screen with special protection, buttons located inside, sealed battery box, drainage hole as honeycomb at the bottom, all these make it possible to be washed, just like the other ordinary tableware.
Anti-overflow design, unlike traditional pet bowls with a semi-circle at the bottom, the U-shape design makes the food not easy to overflow when being poured. Meanwhile, the height and opening degree make it more comfortable for pets to enjoy the meal.
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All orders will be despatched within 1 business day after the payment has been cleared. Please make sure that the delivery address you supply us is correct. We try to process our orders quickly so even if you email us there is a HIGH CHANCE that we will NOT be able to change the delivery address. If your item returns due to incorrect address, we will be charging delivery again as well as a Return to Sender Fee of $15. Please refer to our Returns Policy for further information.
We use a few different couriers for deliveries. We use Australia Post, Fastway Couriers, Couriers Please, Allied Express, TNT and Sendle. Unfortunately, you cannot choose your prefered carrier at the moment as different items have to be sent by specific couriers due to the product weight and size. Please note that the delivery estimates are not 100% and the parcel arriving 1 or 2 days after ETA is not unusual. We advise you to plan your purchases ahead so you have enough time to receive your items if you need to use it on a specific date.
For Returns, please contact our customer service team and one of our customer service team member will get back to you within 1 business day.
For more delivery information, please refer here.
Our Returns policy can be checked from here.